| By
making a reservation or by making payment of the deposit or full fees, you are
acknowledging acceptance of the following terms and conditions: |
| 1.
General |
| The
following terms and conditions apply to guests ("you" or "your")
and "Cambridge Short-Term Let" ("us","our" or "we").
|
| 2.
Confirmation of a reservation |
| A
contract shall come into effect between you and us when we issue you a written
confirmation of your reservation. A reservation is only confirmed once a 20% non-refundable
deposit (or full fees) has been received, or unless otherwise stated by us. The
outstanding 80% balance is due no later than 21 days prior to arrival - any amendments
to bookings must be made by this time in order not to incur a penalty charge.
We reserve the right to cancel a booking if the balance of payment is not received
by the due date. For bookings made within 3 weeks of arrival full fees will be
required to confirm a reservation. |
| 3.
Rates |
| Prices
quoted are in UK Pounds Sterling and include all utilities, cleaning before and
after your stay, wireless broadband internet and all relevant taxes. The price
also includes linen and towels, which are changed once a week. |
| 4.
Payment |
| We
accept the following payment methods:
Cheque: Drawn on a UK bank and in GBP
Sterling only
Bank Transfer: GBP Sterling only - contact us for details. All
bank charges must be paid.
Credit Card: MasterCard, VISA, JCB, +2%; AMEX +3%
Debit Card: Switch, Solo, Maestro +2% |
| 5.
Cancellation |
| Any
cancellation must be notified to us in writing and you may be liable to pay the
following cancellation charges. The deposit is forfeited for cancellations made
more than 21 days prior to arrival - No other charges apply. Cancellations made
within 14~21 days of arrival incur a penalty fee of 50% of the outstanding balance.
Cancellations made within 14 days of arrival incur the full cost of the booking.
You may be able to reclaim these cancellation charges from your insurance company
if you have arranged your own personal insurance cover. |
| 6.
Amendments to Bookings - Extensions |
| We
will try our best to accommodate your change of requirements but please note we
cannot guarantee that we will be able to do so. Depending on availability extensions
to bookings can be made at any time at the appropriate nightly rate. |
| 7.
Amendments to Bookings - Curtailments |
|
We accept no liability for any loss or additional expense that may be incurred
in such circumstances. Curtailments made at least 21 days in advance of the new
departure date incur a penalty fee of 50% of the dates cancelled. Curtailments
made within 21 days of the new departure date incur the full cost of the dates
cancelled. |
| 8.
Guests |
| We
require names of all guests staying overnight at our cottages. Please inform us
of guest names and ages of those under 16 years old prior to your arrival. You
may not re-let/sublet the cottage to a third party without our approval. |
| 9.
Cottage Capacity |
| The
number of persons permitted to occupy Bermuda Cottage at any time is limited to
4 (plus baby occupying the travel cot) and 6 (plus baby in cot) at Canterbury
Cottage. This limit may not be exceeded without our approval. We reserve the right
to refuse admittance to the cottages if this condition is not complied with. Where
both cottages are reserved simultaneously by the same party, groups wishing to
gather at either of the cottages also require prior consent from us. At all times,
please give due consideration to our neighbours. |
| 10.
Check-in and Check-out |
| The
cottages are usually available for check-in from 3pm onwards and guests are expected
to check-out by 11am on the day of departure. Earlier check-in or check-out times
may be possible - please contact us in advance. If you intend to arrive between
11pm~7am please check with us that we can accept you before making your travel
arrangements. No refunds are offered in the event we cannot welcome you during
those times. |
| 11.
Facilities and Services |
| All
apartments are fully furnished to a high standard and include a kitchen fully
equipped with appliances, cutlery, crockery, and kitchen utensils. No food is
provided. No
items may be removed from the cottages. |
| 12.
Usage |
| The
cottage may only be used for residential purposes, e.g. eating, sleeping, cooking,
watching TV, etc. Normal home working is permitted but the cottages are not to
be used for other business activities unless agreed in advance with us. Where
both cottages are reserved simultaneously by the same party, the cottages are
not to be used as a gathering/function/entertainment venue for all members of
the group without prior consent from us. |
| 13.
House Rules |
| No
pets. Shoes not permitted to be worn upstairs. Smoking not permitted indoors. |
| 14.
Damage |
| We
are not responsible for any loss or damage to your personal belongings whilst
kept at the accommodation. You are also responsible for taking care of the cottage
and its contents and are expected to leave it clean and tidy at the end of your
stay. Except in the case of normal wear and tear, you are responsible for any
damage to the cottage or its contents during your stay. Any damage must be reported
to us and paid for. We will require credit card details to be lodged with us to
cover any damage costs incurred for such circumstances. |
| 15.
Insurance |
| The
cottages are fully insured but we recommend you take out your own personal insurance
policy. Guests must ensure that their actions do not invalidate our cottage insurance
policy. |
| 16.
Rights of Access |
| Since
the cottages are used as serviced holiday accommodation they are exempt from security
of tenure under the Rent Act. We reserve the right to access the cottage for inspection
purposes and to carry out repairs or maintenance work at any time. In the summer
months especially, for bookings of one week or more, we may need to enter to tend
to the garden. |
| 17.
Force Majeure |
| We
will not be liable for any delay, loss, damage or expenses incurred if your booking
needs to be altered or cancelled or we are unable to perform our contractual obligations
as a result of events beyond our reasonable control, which shall include but not
be limited to events such as war, civil strife, terrorist activity, labour disputes,
natural or man-made disaster, fire, flood, and adverse weather conditions. |
| 18.
Warranty and Liability |
| Nothing
in these conditions affects your statutory rights to restrict our liability for
death or personal injury caused by our negligence, or for fraudulent misrepresentation.
We warrant to use all reasonable efforts to ensure that your chosen accommodation
is properly arranged and is of a reasonable standard. Our total liability to you
in connection with your booking shall be limited to the total amount paid by you
to us for such booking. |
| 19.
Law, Jurisdiction and General |
These
conditions and all matters arising in relation to your booking shall be interpreted
and enforced in accordance with English law and the exclusive jurisdiction of
the English Courts. If any provision of these conditions is held to be unlawful,
void or unenforceable then that provision shall be deemed deleted and its deletion
shall not affect the validity and enforceability of the remaining provisions.
No failure by us to exercise any of our rights under these conditions shall operate
as a waiver of our rights. The contract between us and you is for the sole benefit
of you and us and does not confer benefit upon any third party whether under the
Contract (Rights of Third Parties) Act 1999 or otherwise and no third party shall
have any right to enforce such contract. Your booking is personal to you and us
and you cannot assign or transfer it in whole or in part. |
| 20.
Data Protection |
| Any
data we retain that is provided by you to us to make a reservation is held as
securely as possible to ensure your privacy and confidentiality. We only collect
from you information necessary for us to process your booking. We do not share
this information with outside parties. We cannot be held liable for any data transmitted
over the internet that is not secure. |
